a)
Please check to make sure that batteries are
fully charged or left power is enough;
b) “Max Range” offers better IR flash range. Given
IR flash range values are based on Max Range setting; so please adjust Night
Mode to Max Range for better night vision flash range;
c) High-quality 1.5V NiMH rechargeable AA batteries
can also offer much better IR flash range; alkaline batteries cannot deliver
enough amperage to power the illuminator consistently at night;
d) To ensure accuracy and quality of night time
image, please mount camera to dark environment without any obvious light
sources;
e) A certain surroundings (like trees, walls,
ground, etc.) within flash range can get you better night time images; please
do not aim camera to total open field where there is nothing within IR flash
range to reflect flash back; it’s like shinning a flashlight into sky in night,
you just can’t see anything; same does camera;
By using the test mode. A light on the
front of the camera labeled TEST will blink when the camera is detecting
motion. Directly face the camera towards the location you are trying to cover
and walk in front of it to see the light go on, this will indicate activity.
If your pictures are out of focus, please
call customer service. The customer service representative will ask you to
email them a sample picture. It's possible your unit may need to be sent to our
repair center for a technician to review.
When the camera is in the “Setup” mode, a
special LED on the front of the camera will flash when it senses motion. This
is for setup purposes only and will help the user aim the camera.
During use, the LED will not flash when the
camera takes an image. This is to help keep the camera hidden from game.
Check that the “Sensor Level” (PIR
sensitivity) parameter setting. For warm environmental conditions, set the
Sensor Level to “High” and for cold weather use, set the sensor for “Low”.
Try to set your camera up in an area where
there is not a heat source in the camera’s line of sight.
In some cases, setting the camera near
water will make the camera take images with no subject in them. Try aiming the
camera over ground.
Try to avoid setting the camera up on small
trees that are prone to being moved by strong winds.
Remove any limbs which are right in front
of the camera lens.
This is most often caused by the camera
being positioned in a very enclosed area where the target being photographed is
very close to the camera. To alleviate this you can either reposition the
camera to point to a more open area or move it further up the tree and angle it
downward to the area that you wish photographed.
You can print your images directly from
your computer if you have an SD card slot or external reader. You can also take
the SD card to a photo center and have them printed.
A camera has what is known as a “false
trigger” if the PIR sensor thinks that there is motion and heat in front of the
camera lens when there is no subject in the image. These “False Triggers” are
the result of placing the camera in an environment where there is motion
associated with tree branches creating motion in front of the camera or an area
where there is high heat in the foreground and any motion from wind could set
off the camera. Setting a camera up over water is also a potential cause for
this issue.
To remedy this situation try moving the
camera to an area that does not have any of these issues or try changing the
sensor level on the menu settings.
If the camera continues to take images when
there is no subject in them, try placing the camera in an inside environment
and aiming at a location where there is no motion. If the camera continue to
show issues, then there is probably an electronic component issue. If this is
the case, please contact our customer service to send the camera back for
repair.
If the camera is positioned in an extremely
shaded area, it is possible the flash is being triggered during the daytime.
The camera is not getting enough light to take a color picture. It's most
common to experience this in the summer months, when the tree canopy is denser
and drowns more light. Though the reduced light may cause daytime images to
render in black and white, they should still be high quality, crisp and clear.
If you're set on capturing color images, it is recommended to reposition the
camera where the camera can detect a greater amount of light.
We recommend to replace SD cards every few
years as they have a finite number of read/write cycles and will degrade over
time, even during normal operation. Until that time, periodically check your SD
card for wear and tear, especially on the electrical contacts to ensure they
are clean and in good condition. This will ensure proper connection to the
camera.
The sim card is already installed inside
the camera.
The SD slot of the camera has a 32 GB
memory capacity.
Chart below will show you the approximate capacity
of different size SD cards. Pls check to see which size card can fit your needs
best.
Size
1GB
2
GB
4
GB
8
GB
16
GB
32
GB
Photo (pictures)
5MP
869
1631
3585
7492
15307
30936
8MP
556
1041
2294
4798
9794
19795
12MP
391
733
1613
3371
6887
13919
Video (hours)
640x480
00:05:27
00:10:13
00:22:28
00:46:57
01:35:56
03:13:52
HD
00:03:56
00:07:23
00:16:13
00:33:53
01:09:14
02:19:56
FHD
00:02:04
00:03:53
00:08:31
00:17:48
00:36:20
01:13:21
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